It's your data, it's our responsibility to protect it.

We know how important and confidential your pricing information is to your business and competitive edge. Feel reassured knowing that ProTenders was built from the ground up and is operated on a daily basis to ensure that your confidential data is always secure and confidential.

This page describes some of the security measures we've set up to protect your data. We are extremely concerned and active about security. We are always doing our best to maintain and increase the security of ProTenders. As such, this page will be regularly updated with new measures and information.

Physical Security

  • All servers are hosted on SAS 70 audited data centers
  • Security guards are present 24/7to protect access to the servers
  • Human audits are regularly run to check the inviolability of sites
  • Remote access of the servers requires multiple levels of authentication
  • No sensitive server can be accessed directly from the Internet

Network Security

  • Platform runs on a highly secure, tightened and regularly updated version of Unix
  • Rigourus firewall rules are setup to control ingress and egress of data
  • Intrusion Detection System and Intrusion Protection System with alarms of abnormalities
  • All actions are logged on an external central logging server configured with alarms & automatic notifications

Data Security

  • All communication between your browser and our servers is secured via a strong SSL certificate
  • All communications between our internal servers is re-encrypted to ensure it cannot be monitored
  • All sensitive data is individually encrypted in our database
  • Daily encrypted backups of the database are stored in multiple locations for disaster recovery
  • All passwords are encrypted in our database using strong encryption and cannot be decoded

Operational Security

  • No sensitive data is displayed in our Customer Support portal
  • All developers require strong authentication to be able to push code to our central repository
  • All committed code is automatically tested for errors, bugs and security holes by third party services
  • All systems are monitored 24/7 using leading 3rd party tools for errors, exceptions and performance issues

Download the Datasheet

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Found a Vulnerability?

If you think you have found a security vulnerability in our platform, please send us a detailed email at security@protenders.com and we'll consider it as our highest priority.

For extra confidentiality, please encrypt your message with our GPG key below:

  • Fingerprint: 5EE5 96E4 FAE6 8770 DBF8 DC36 2D40 680F 78C3 8144
  • Type: RSA
  • Size: 4096
  • Created: 2014-12-29
  • Expires: 2018-12-29
  • Key:
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